Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Delivery takes 1-2 business days for standard shipping or 1-5 days for expedited shipping within Pakistan.
Click “Sign Up” on our website, provide your details, and you’re ready to shop!
Update your address in “Order History” if the order hasn’t shipped. Contact customer service if it has.
You’ll receive a tracking number by email to monitor your shipment.
No, we process payments securely without storing your credit card details.
Yes, we ship to Pakistan.
Most items are shipped together, but some may arrive in separate packages if from different suppliers.
If you need to swap an item
Returns and Exchanges
We accept returns within 7 days of delivery. Items must be unused and in original packaging. Please check our returns page for more details.
If you received the wrong item, please contact customer support immediately for assistance with returns and exchanges.
Contact customer support right away with your order number and photos of the damaged item for a resolution.
Return instructions and the address will be provided after your return request is approved. Please follow the instructions for processing.
You can contact our customer support team through our website’s contact form, email, whatsApp or phone number. We’re here to help!
If your order hasn’t shipped, log into your account to update the address. If it’s already shipped, contact customer support immediately.
Orders can only be changed or canceled if they haven’t been processed for shipment. Contact customer service as soon as possible.
Returns or exchanges for used items are generally not accepted, but if there’s a defect, contact customer support for assistance.