Thank you for shopping with us! Below is our Shipping and Delivery Policy outlining important details regarding the processing and delivery of your order.
1. Shipping Locations
We offer shipping services across Pakistan. We currently do not ship internationally.
2. Shipping Methods
We provide several shipping options, including standard and expedited delivery. Shipping costs and times vary depending on the selected shipping method and delivery address.
- Standard Shipping: Typically takes 3-7 business days.
- Expedited Shipping: Delivered within 1-3 business days, depending on the location.
3. Shipping Fees
Shipping fees are calculated at checkout based on the delivery location, weight, and size of your order. These fees will be displayed before you complete your purchase.
4. Order Processing
Orders are processed and dispatched within 1-2 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day. We also offer Cash on Delivery (COD) as a payment option, allowing you to pay at the time of delivery.
5. Delivery Times
Delivery times are estimated to be between 2-3 business days for expedited shipping, depending on the location. Delivery times may vary based on factors like weather, location, and courier availability. While we aim to deliver all orders as quickly as possible.
6. Tracking Your Order
Once your order has been dispatched, you will receive an email with a tracking number. You can use this number to track the status of your order via the respective courier’s website.
7. Delays
While we strive to ensure timely deliveries, certain factors such as weather conditions, courier delays, or customs procedures (if applicable) may cause shipping delays. We are not responsible for such delays, but we will keep you informed of any changes.
8. Missing or Lost Packages
In the rare case that your package is missing or lost, please contact customer support immediately. We will work with the courier to resolve the issue and either resend your order or offer a solution based on the situation.
9. Delivery Issues
Please inspect your package immediately upon delivery. If there are any issues with your order, such as damages or incorrect items, please contact us within 24 hours of receiving the package.
10. Delivery Restrictions
We do not deliver to P.O. Boxes or areas with restricted access. If you live in a remote area, we may need to adjust shipping fees or delivery methods.
11. Changes to Shipping Policy
We reserve the right to modify or update this Shipping and Delivery Policy at any time. Any changes will be posted on this page, and the updated date will be shown at the top.